17:26 – 

We spend much of our time at work, so wouldn’t it be great if everyone on the job could just get along? Whether a lazy team member, gossipy assistant or overbearing boss, it’s a fact that most workplaces are home to at least a few difficult people — hey, it could even be you. Elizabeth Brown wrote Working Successfully With Screwed-Up People to help us navigate the world of on-the-job drama.