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“Say you’re sorry.” As kids, we all were victims of the forced apology. But what about now as adults? Do your apologies fall flat? Or maybe you’re on the receiving end of half-hearted or inconsistent “sorrys.” Gary Chapman, love language guru and author of “When Sorry Isn’t Enough,” says there are better, more effective ways to do a relational about-face, and knowing what resonates for each individual is key to making your apologies count.